GV Schools' policy and other updates on Covid-19 (Coronavirus)

Global Village schools recognize the concern related to the Coronavirus and are committed to keeping our students and staff healthy and supporting our students and clients to the best of our abilities.

GV Schools follow the information and advisories taken from the following health authorities.

Please go to these sites to find the latest and most accurate information on the risk and spread of Covid-19 and the respective advisories, directives, and best practices:


What is the response of GV schools to advisories by Government Agencies?March 16. An announcement was made by the Canadian Prime Minister to close Canada’s borders to all non-Canadian citizens and non-permanent residences. US citizens would still be permitted to cross the border after being assessed.

GV Response: All students are advised to postpone their travels to study in Canada until further notice

March 15 & 16. An announcement-directive was made by the Chief Medical Officer of Alberta to suspend classes until further notice. An announcement-directive was made by the Chief Medical Officer of British Columbia to limit the number of people attending events/gatherings to a maximum of 50.

GV Response: GV Calgary, GV Vancouver, GV Victoria have suspended classes at their schools, and are providing live interactive teacher-led virtual classes for their students, effective March 17, 2020.

March 13. An advisory was issued by Health Canada on March 13th to all passengers on in-bound international flights to self-monitor and undergo self-isolation for 14 days.

GV response: Students arriving at GV Canadian schools from international points on or after March 13, 2020 are asked to not come to the school. Our Directors of Studies will be reaching out to students to connect them on-line for their orientation and providing live interactive virtual classes through GV Online Classrooms and homestay/self-study through GV eFlex Online during the 14 day self-isolation period.

GV Hawaii - The above advisories only apply to GV schools in Canada. Noting the advice given by the local health officials to take a cautious approach, students at GV Hawaii are asked not to come to the school beginning March 23, 2020. Live interactive virtual classes will commence on March 23, 2020. Students on an F1 Student Visa are advised to maintain their full-time course of study online [18+ hours/week].

GV Calgary – Students at GV Calgary are asked not to come to the school beginning March 16, 2020. Live interactive virtual classes will commence on March 17, 2020.

GV Vancouver – Students at GV Vancouver are asked not to come to the school beginning March 17, 2020. Live interactive virtual classes will commence on March 17, 2020.

GV Victoria – Students at GV Victoria are asked not to come to the school beginning March 17, 2020. Live interactive virtual classes will commence on March 17, 2020.

What does Global Village do if a student has flu-like symptoms? If a person feels unwell, then the person is to isolate themselves from others and contact the medical authorities for direction. If in a homestay, the Host Family will assist in contacting the local health assistance number(s) or local clinic or hospital and follow their instructions to determine if the student needs to be tested, isolated in the home, or moved to a location of quarantine managed by the medical authorities.

The medical costs, including quarantine if needed, would need to be covered by the students’ medical insurance. It is important that students have appropriate and sufficient insurance coverage to cover them in the unlikely event of falling ill.

Students who have purchased Guard.me insurance through a GV school in Canada may consult the guard.me website for information on coverage and announcements related to Covid-19.

What happens if schools are closed by health authorities?Classes will continue. GV schools are ready to move their classes from their buildings to GV Online Classrooms. Our Directors of Programs and Studies, along with GV Instructors, are launch-ready to reach out to our students on their mobile devices, laptops, or tablets, and coordinate classes on-line in real-time. Students will join their cyberspace class from the comfort of their accommodation or any suitable location to their liking. The schedule may be modified to accommodate the change in conditions.

Activities will continue. Our GV Events Coordinators will continue to be in communication with our students remotely to arrange to meet and coordinate activities and attend events permitted by the health authorities.

How will our homestays manage Covid-19? In addition to the note above on how a student feeling ill is managed, Global Village host families are in open communication with our homestay teams while providing excellent hospitality to students. Hosts have been provided with resources about the virus and received tips on remaining culturally-sensitive as we navigate this situation together.

Homestay Coordinators maintain regular office hours within the school and provide 24-7 support through our emergency phone lines in the evenings and on weekends.

As always, the schools are open to changing homestay placement start dates around new travel arrangements or study plans and will negotiate homestay extension requests for students who choose to stay longer at GV.

Students may want to extend their studies rather than travel at this time. Is there a Special Extension Promotion available? Yes. GV also recognize cases where students wish to avoid travel at this time and would like to extend their studies in Canada or Hawaii. To support these students, GV will offer a 10% discount on tuition fees. The Extension Promotion may be used in addition to other valid promotions and discounts for group classes only. To be eligible for this 10% tuition discount, current students at GV schools in Canada and Hawaii must process their extensions by March 31, 2020. If you have students in this situation, please do not hesitate to reach out to our Sales Reps and/or the school staff.

Does GV have a Flexible cancellation policy? Yes. Due to the concern of travel restrictions, students may have concerns about their future study-travel plans. To avoid the premature cancellation of future-dated bookings, we encourage students to keep their tuition bookings in place until a final decision must be made.

For a traveler who is banned from departing their own country or from entering Canada or the USA, GV schools will treat this scenario the same as a visa rejection.

Click here to read GV Schools’ Cancellation Policy for Health Advisories, Travel Delays and Disruptions Related to Coronavirus in English, Japanese, Korean, Simplified Chinese and Traditional Chinese.

What other best practices are GV schools following?Student Support
Students and families may experience varied reactions to the emergence of a new virus such as this – anxiety, sleep disturbance or concentration issues. Students may become more anxious as they reflect on events in their home countries or other parts of the globe. To support the emotional well-being of GV students, school staff and instructors have been asked to listen, observe and note any needs as they arise.

Professional Cleaning & Hygiene
GV schools employ professionally trained and certified custodians. The regular cleaning schedule within our facilities addresses outbreak prevention and control measures. We also promote fact-based, health-related education within the schools via orientation, presentations and washroom posters, and we provide both soap and hand sanitizers. All members of the GV community (students and staff) are encouraged to stay home when sick.

Who can I contact if I have any questions? We are happy to help! Please contact any of the schools directly if you have questions. Our priority is to ensure our students and staff are kept healthy, happy, and our service uninterrupted.


Global Village schools will continue to monitor developments, provide assistance and update our students, staff, hosts and partners as necessary.